Frequently Asked QuestionsFAQ
How do I order?
Please call our office at 336-875-8827
Which should I choose? Indoor or Outdoor?
Depending on finishes. Our products can be made to use for indoors or covered outdoor areas. Please select the finish that suits your use. Indoor finishes are mildly UV and moisture resistant, whereas outdoor products have higher resistance. Keep in mind that no product is fully resistant to moisture or sunlight.
How do they ship?
Our products ship in a couple of ways. First, we offer white glove service where our driver will bring your product to your home and place it where you would like. We also offer a direct ship service where we ship the product crated but intact. Keep in mind that you will need help to off-load and be handy enough with a drill to remove the fasteners holding the crate together. Finally, we will soon be offering “do it yourself” style that ships to you with instructions and you put it together.
What sets us apart?
Our world class customer service, high-end finishes, customization possibilities, and solid wood species like Northern Appalachian Red Oak and Pine to name a few. Never do we use flake or particle board woods – only the best. No imports – proudly hand crafted in the USA!
What if I want to put the unit together instead?
We have designed a “do it yourself” model but it will not be launched until later in the year.